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Terms & Conditions

HomeTerms & Conditions

MERCHSOOQ TERMS AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING MERCHSOOQ.COM.

WELCOME TO MERCHSOOQ (“MERCHSOOQ.COM”, “MERCHSOOQ”). MERCHSOOQ PROVIDES ITS WEBSITE AND RELATED SERVICES (“SITE”) TO YOU SUBJECT TO THE FOLLOWING USER AGREEMENT (“AGREEMENT”). IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS AGREEMENT, DO NOT ACCESS OR OTHERWISE USE THIS SITE OR ANY INFORMATION CONTAINED ON THIS SITE. YOUR USE OF THIS SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. MERCHSOOQ CAN CHANGE THIS AGREEMENT AT ANY TIME BY POSTING AN UPDATED USER AGREEMENT ON THIS SITE AND MERCHSOOQ MAY SEND REGISTERED USERS AN EMAIL NOTICE OF THE CHANGES. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOU SHOULD DISCONTINUE USE OF THIS SITE. IF YOU CONTINUE TO USE THE SITE, YOU WILL BE CONCLUSIVELY DEEMED TO HAVE ACCEPTED THE CHANGE.


Privacy

For information on privacy, please consult our Privacy Policy page.


Registration, Accounts, and Passwords

Certain services and related features available on MerchSooq may require registration or subscription. Should you choose to register or subscribe for any such services, you agree to provide accurate and current information about yourself as required by the relevant registration or subscription process and to promptly update such information as necessary to ensure that it is kept accurate and complete. You agree to be responsible for:

(a) Maintaining the confidentiality of any passwords or other account identifiers you choose or are assigned as a result of any registration or subscription on MerchSooq and
(b) All activities that occur under such password or account.

MerchSooq shall not be responsible or liable for any loss or damage of any kind incurred as a result of your failure to comply with this section.


User Conduct

In using this Site, you agree not to:

  1. Upload, download, post, email, or otherwise transmit any materials that are unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, profane, indecent, inflammatory, libelous, tortious, hateful, racially, ethnically, socially, politically, legally, morally, or religiously objectionable or otherwise invasive of another’s rights including privacy and intellectual property.
  2. Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.
  3. Upload, download, post, email, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright, or other intellectual property rights.
  4. Upload, download, post, email, or otherwise transmit content that would constitute or encourage a criminal offense, violate the rights of any party, or create liability or violate any law.
  5. Upload, download, post, email, or otherwise transmit any material that is offensive to the cultural beliefs or traditions of the country you reside in or the UAE.
  6. Upload, download, post, email, or otherwise transmit unsolicited advertising, promotional materials, junk mail, spam, chain letters, or any form of solicitation.
  7. Upload, download, post, email, or otherwise transmit software viruses or any other harmful code.
  8. Upload, download, post, email, or otherwise transmit false or misleading information.
  9. Disrupt or interfere with the security of, or otherwise abuse, the Site or any services, system resources, accounts, servers, or networks connected to or accessible through the Site.

MerchSooq does not pre-screen submitted content but reserves the right to reject or remove any content at its sole discretion. By uploading content, you represent and warrant that you have the lawful right to reproduce and distribute such content and that it complies with all applicable laws.


Order Acceptance

MerchSooq reserves the right to refuse or cancel any order at its sole discretion. Orders may be canceled due to limitations on available quantities, inaccuracies in product or pricing information, or issues identified by our credit and fraud prevention team. If your order is canceled after your account has been charged, we will issue a credit to your account.


Pricing and Content Information

While MerchSooq strives to provide accurate pricing information, errors may occur. We cannot confirm the price of an item until after your order is placed. In the event of pricing errors, MerchSooq has the right to refuse or cancel orders placed for the item. We aim to provide the best value with highly competitive prices and regularly review our prices to maintain great value for our customers.


Trademarks and Copyrights

All logos, designs, and content on MerchSooq.com identifying our products and services are trademarks of MerchSooq. Other trademarks and designs appearing on the Site are the property of their respective owners. Unauthorized use of any trademarks appearing on the site is prohibited.

The content on MerchSooq, including text, images, graphics, and software, is protected by copyright and other intellectual property laws.


Disclaimer

YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS SITE AND THE SERVICES, PRODUCTS, AND MATERIALS AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, MERCHSOOQ DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.


Indemnification

You agree to defend, indemnify, and hold harmless MerchSooq, its affiliates, officers, directors, and employees from any claims or damages resulting from your breach of these Terms and Conditions or your use of the Site.


Limitation of Liability

MerchSooq and its affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of the Site, or from any unauthorized access to or alteration of your content or transmissions.


Governing Law / Jurisdictional Issues

These Terms and Conditions shall be governed by the laws of the United Arab Emirates. Any dispute arising from these terms shall be subject to the jurisdiction of the courts in Dubai, UAE.

Minors under the age of 18 are prohibited from registering or transacting on the Site.